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Charges and options:  
Standard delivery is free on all UK mainland orders for most items over 60. This is subject to availability, and does not include gift vouchers, or premium delivery services. Also long items 2 metres and above, will incur a separate charge as couriers now have another tariff for these items.  
Occasionally an item will be priced with it's own carriage charge as it may fall outside normal postage weights. If ordering multiple long items we can in most cases reduce the carriage- please ring us on 01489 795009 or email us on to get this reduction or if you have any further questions.  
We charge between 3.00 and 7.00 for standard delivery to UK mainland orders under 60*  
(Please contact us if you are outside the mainland UK for carriage rates-weight/volume dependent)  
Despatch options can be found on the individual product page- there is an option for delivering next day providing that we, or our supplier, has the item on the shelf to pick and pack the same day.  
Next day option will stop after 4:00pm and any orders after this can not be guaranteed as next working day

Due to staff shortages with ourselves and our suppliers, our cut-off time for direct deliveries will temporarily be 1:30pm. We do not expect any significant delays, nor that this restriction will last more than a few weeks. Orders will still be processed as normal, and may still arrive next day even if placed after 1:30pm.  
We deliver most items Monday to Saturday, 9am-6pm  
(Please make sure that your full address is keyed in, as we have been receiving parcels back with incomplete addresses, and unfortunately we will have to charge the postage out again)  
We cannot guarantee delivery within our usual timescales to a small number of remote rural areas- also we're not able to guarantee deliveries to some areas- eg Highlands in Scotland- they will usually take 3 days on average  
On rare occasions, some items may be delivered outside the published timed windows.  
* please note that in some cases where are unable to use Royal Mail -(typically where the product is too heavy or over 0.9 metres in length), courier charges will be more than the standard cost, you will be notified of the cost before despatch. This will especially apply to The Highlands region in Scotland, Northern Ireland, Isle of Man , Scottish Islands and Channel Islands  
All offshore islands (e.g. Channel Islands, Isle of Wight, Northern Ireland, etc.)  
Scottish Highlands: AB10-AB56 / DD8 / IV1-IV99 / KW1-KW17 / PA20-PA78 / PA80 / PH16-PH26 / PH30-PH50  
Last updated 08th February 2021
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